Five Reasons To Use Call Recording Software
If you run a busy contact centre then you may well have found yourself having to consider the addition of call recording software to help manage day-to-day operations. Whilst ensuring regulatory...
View ArticleiBOSS For iPECS - Product Spotlight
As a bit of a ‘bonus’ blog for this week, we thought we’d give you a closer look at iBOSS for iPECS from LG-Ericsson. The iBOSS for iPECS is a comprehensive piece of software designed largely with...
View ArticleEricsson-LG Launches Latest IP Call Recording System
As you’ve probably noticed we’ve always been pretty keen to promote the benefits of call recording, but Ericsson-LG have just added a few more reasons as to why businesses should look to adopt this...
View ArticleBring Business Together With Unified Communications
As technology continues to develop and advance with increasing frequency, it’s becoming all too easy and tempting for businesses to introduce new components to their communication set up that don’t...
View ArticleMissed Calls: Is Your Business Missing Out?
In the current climate it’s vital for businesses to be properly connected – after all, missed calls can equate to missed business opportunities or a client perceiving this as poor customer service....
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